A Consumer Scotland research report on consumer perceptions of and engagement with the transition to net zero. This document is available in both PDF and HTML formats.
Last updated 28 Sept 2024A report summarising the key challenges facing consumers in Scotland in 2024 and beyond. This document is available in both PDF and HTML versions.
Last updated 03 Sept 2024A Consumer Scotland insight report into consumer detriment in the parcels market. This document is available in both PDF and HTML formats.
Last updated 02 Aug 2024Consumer Scotland Work Programme 2024-2025 setting out our priorities. We have also published the responses to our public consultation on the draft work programme. Both documents are available in PDF and HTML formats.
Last updated 27 Mar 2024Consumer Scotland's Draft Work Programme 2024-2025 setting out our priorities for the coming year. We have also published our Investigation Prioritisation Criteria. These documents are available in both PDF and HTML formats.
Last updated 17 Jan 2024Consumer Scotland insight report on the Universal Post Service. The document is available in both PDF and HTML formats.
Last updated 18 Dec 2023Consumer Scotland insight report into the parcels market in Scotland. The document is available in both PDF and HTML formats.
Last updated 18 Dec 2023Consumer Scotland report on consumer engagement and progress towards decarbonisation in Scotland. The document is available in both PDF and HTML formats.
Last updated 08 Oct 2023An assessment of the affordability of the Universal Postal Service drawing on evidence from a YouGov survey commissioned by Consumer Scotland. The document is available in both PDF and HTML formats.
Last updated 01 Sept 2023This is Consumer Scotland's Work Programme 2023-2024 which sets out our priorities for the coming year. We have also published the responses to our public consultation on the draft work programme. Documents are available in both PDF and HTML formats.
Last updated 29 Mar 2023